Along with a lot of Church Hill denizens, Tim and I headed to Que Pasa on its opening night last Monday. We were hesitant to visit a restaurant on its opening night, but we wanted to show our support for our new neighborhood establishment (and now Que Pasa is the closest restaurant to us). Our friend Leigh was the first person in the restaurant for dinnertime and was seated at the bar when we arrived. She was disappointed that Que Pasa did not have a liquor license yet, but we expected this to be the case. Leigh did receive a complimentary plate of plantain spiders (an appetizer). We tried them and they were quite good.
Since the restaurant was empty, we were told to select a table wherever we liked. We sat right near the fire since it was so very cold outside. We were shortly thereafter joined by the remainder of our party, Jake and Susan. There seemed to be only one waiter in the place, and he was obviously extremely inexperienced or just plain unexperienced. Now, I’m not expecting perfect service on opening night by any means. But this waiter seemed to be lacking basic common sense – had he never eaten at a restaurant before? I also think that if you are going to have only one waiter at a restaurant, you need to compensate by hiring someone with some good experience or a great attitude. Our waiter had neither: he messed up our order; brought the food at different times; could not answer simple questions (and it never occurred to him to ask someone else for the answer until I finally said, “Can you please ask someone?”) (and, if you know me, I never fuss or complain or demand at restaurants) (just afterward on my blog and to my friends). Mind you, I know others have commented that they had poor service that night at Que Pasa but that it was unexpectedly crowded. However, we were the first, and for a time, only customers in the restaurant when our orders were taken and the questioning happened. The waiter never checked back with us after our food arrived. We had to basically run after him to finally get our check and then we had to flag down one of the owners in order to pay our check.
But, in between servings of bad service were servings of yummy food. The menu at Que Pasa is limited but features several soups and salads, and entrees of chicken, pork, fish, and beef. Susan and Leigh (and Jake as it turned out since he received the incorrect order) all had a bowl of black bean soup. It was thick and chock full of green onions and peppers. All of them polished off their bowls. Tim and I both ordered flat bread stuffed with pork, black beans, peppers, rice, and cheese. We both enjoyed the stuffed quesadilla. The meat was tender and seasoned lightly. The beans, rice, and vegetables were fresh. We also received sides of plantains and tostones. The tostones were not to my liking – fried and too dry and salty. The plantains however were scrumptious – sweet and dreamy. Jake had an entree of pork (I’m not sure that was actually what he ordered), also with sides of plantains and tostones. He liked it and it looked tender although plain.
Except for the service issues, we enjoyed Que Pasa. Of course we will go back – it’s only 2 blocks away! Hopefully, some of these issues will get ironed out. I am not going to give it a rating yet but check back later.